Service Support

Service Support

FAQ

FAQ

Where are your goods mainly exported to?

Our products are mainly exported to dozens of countries, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.

How are the goods delivered to the customer?

We usually ship by sea because we are located in Ningbo, only 150 kilometers from Ningbo Port, making sea freight export very convenient. Of course, if the customer's goods are urgent, we can also ship by air, as both Ningbo Airport and Shanghai International Airport are very close to us.

What are the payment methods?

When quoting, we will confirm the trading method with you, FOB, CIF, CNF or other methods. For mass production, we usually require a 30% advance payment, followed by the balance upon presentation of the bill of lading. Our main payment method is T/T, but L/C is also acceptable.

How does your company ensure product quality?

First, we have corresponding inspections after each process. For the final product, we conduct a 100% full inspection according to customer requirements and international standards.

How many employees does your company have, and how many of them are technical personnel?

The company currently has more than 70 employees, 10 of whom are professional technicians.

What is your company's production capacity?

We have three rubber extrusion lines and forty rubber plate vulcanizing machines.

Do you produce standard parts?

Yes, in addition to custom products, we also produce standard parts such as O-rings and oil seals.

Can you do customized products?

Yes, we mainly do customized products. We develop and produce products based on the drawings or samples provided by customers.

What are the main application areas of your products?

Our products cover almost all applicable fields in equipment manufacturing and machinery processing, mainly including automobiles, trucks, engineering machinery, forklifts, agricultural machinery, ships, electromechanical equipment, water pumps, power tools, and hardware tools.

What products do you offer?

We mainly produce automotive sealing strips, automotive rubber parts, silicone products, and customized rubber products.

Are you a direct manufacturer or a trading company?

We are a manufacturer with our own international trade department; we produce and sell our own products.

How long will it take to get a response after we send you a price inquiry?

We will respond to your inquiry within 12 hours on weekdays.

Consultation

Any questions? Stay in touch. We'd love to hear from you.

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